The West Hotel & Spa - Hanoi
I thought I'd booked a fancy hotel in Vietnam, but it turned out to be a homestay with a rooster as my alarm clock! Still, the family was so welcoming, and the food was incredible. I guess you can't expect a 5-star experience everywhere, especially when you're chasing the authentic Vietnamese vibe. Choose from beachfront resorts, traditional homestays, or budget-friendly hostels. Experience authentic Vietnamese hospitality.
The West Hotel & Spa
Hanoi 23 Hàng Đào
No. of rooms
30
WiFi
Spa/wellness
Meals
Rooms for singles
We speak
VI
9.2/10
No. of rooms
30
WiFi
Spa/wellness
Meals
Rooms for singles
We speak
VI
9.2/10
Set in Hanoi and with Thang Long Water Puppet Theater reachable within 400 metres, The West Hotel & Spa offers concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a restaurant. This 3-star hotel offers a tour desk and luggage storage space. The accommodation features room service, a 24-hour front desk and currency exchange for guests.
The units come with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a bidet, free toiletries and a desk. Featuring a private bathroom with a shower and a hairdryer, certain units at the hotel also provide guests with a city view.rooms feature a wardrobe.
A buffet, American or Asian breakfast is available at the property.
Popular points of interest near The West Hotel & SpaHanoi Old City Gate, Hoan Kiem Lake and Trang Tien Plaza. Noi Bai International Airport is 24 km away, and the property offers a paid airport shuttle service.
The hotel day starts from hour 14:00 and ends at 12:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe Double Room. Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar. The unit has 1 bed. ;
Deluxe Double Room with City View. Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 1 bed. ;
Triple Room with City View. Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds. ;
Junior Suite with Balcony. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. Featuring a balcony with city views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed. ;
Superior Double Room. Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar. The unit has 1 bed. ;
Deluxe Twin Room. Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar. The unit offers 2 beds. ;
Family Room. Offering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar. The unit offers 2 beds.
Fruitsadditional charge
Security alarm
Breakfast takeaway containers
Tour desk
Smoke alarms
Physical distancing rules followed
Full body massage
Restaurant
Family rooms
Free WiFi
Contactless check-in/check-out
Neck massage
Property is cleaned by professional cleaning companies
Back massage
Body treatments
WiFi available in all areas
Hand sanitizer in guest accommodation and key areas
Snack bar
Key card access
Guest accommodation is disinfected between stays
24-hour front desk
Daily housekeeping
Beauty Services
All plates, cutlery, glasses and other tableware have been sanitized
Car hire
Face masks for guests available
Fire extinguishers
Airport shuttle (additional charge)
Air conditioning
Wine/champagneadditional charge
Laundryadditional charge
Couples massage
Staff follow all safety protocols as directed by local authorities
Spa and wellness centreadditional charge
Spa lounge/relaxation area
Designated smoking area
CCTV in common areas
Guest accommodation sealed after cleaning
Room service
Waxing services
Non-smoking throughout
Guests have the option to cancel any cleaning services for their accommodation during their stay
Body scrub
Tour or class about local cultureadditional charge
Concierge service
WiFi
Facial treatments
Hand massage
Massageadditional charge
Cooking classoffsiteadditional charge
Invoice provided
Airport pick upadditional charge
Express check-in/check-out
Luggage storage
Shuttle service (additional charge)
24-hour security
Foot massage
Delivered food is securely covered
Heating
Head massage
Airport drop offadditional charge
Spa facilities
Terrace
Bike toursadditional charge
Non-smoking rooms
Body wrap
Cashless payment available
Key access
Use of cleaning chemicals that are effective against Coronavirus
Soundproof rooms
Internet services
Linens, towels and laundry washed in accordance with local authority guidelines
Lift
CCTV outside property
Walking toursadditional charge
Spa/wellness packages
Shuttle service
Airport shuttle
Live music/performanceoffsiteadditional charge
Private check-in/check-out
Currency exchange

